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Customer Reviews for Micra Data Recovery

User Rating: 1.00 / 5


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Website: www.micradatarecovery.com

Phone: (888) 583-3009

Email: support@micradatarecovery.com

Address: 797 Hanover Rd.

City: Gates Mills

Zip: 44040

State: OH, Ohio

Country: USA


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Name: praveen_rao7
Date: 6/25/2009
Comments:
I wish I could give them a 0 rating. Very poor service. They spoke as to they are the best in the business. Turned out that they are the worst. I wish I had read review about them. They damaged my drive in the process so severely nobody else can recover anything from it. Very poor communication all along. I would like to report them to better business bureau. Send them your disk at your peril!
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Name: JohnL123
Date: 5/20/2009
Comments:
MICRA Data Recovery is a scam organization. I sent in two very important drives from my company, and they assured me of "100% recovery" of all data. I thought this was highly unusual, because the other companies i had called offered 80% or 90% chance of recovery. Mirca also quoted me $399 to recover the data, and promised there were NO hidden fees. http://www.micradatarecovery.com/data-recovery-services/data-recovery-process When i shipped the drives to them, i got no response for 2 weeks, after many phone calls, no one ever answers or could provide a status update. They at first claimed i had never shipped the drives to them. I suspected that they had lost the drives. I then went to fedex and got a proof of signature for the drives, they then admitted the had the drives and had "placed them in a back room by accident". Now, another week has gone by. They say that the drives are not functional at all, that the motors wont even spin up, and because of this, i need to pay $1499 PER DRIVE to recover the data. This is total garbage. The drives i sent would spin up just fine, but would not read data. They now are holding my drives hostage and refuse to send the drives back. Micra Data recovery is a total scam operation, they only want you to send in your drives so they can hold them hostage and charge extra exorbitant fees! DO NOT USE Mirca data recovery for any situation.
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Name: JasKoz
Date: 1/5/2009
Comments:
I read a bad complaint on this company on this website and it is like deja vu for me, this site is awesome by allowing me to share my experience. Ha, I have had about the same experience with this company, they are so full of it! Basically they did the same thing, they told me it would be a maximum of $599 then they suddenly told me it would cost me about 4 times that amount! These guys are a scam, never use them. Plus, check out their location on google maps, its someone's personal house!! I guess these guys don't know much about data recovery because obviously they can't do data recovery from someone's home without a clean room. Stay away from them at all costs, it may seem like a good deal, until they give you your hard drive back when you don't agree to their ridiculous prices! Also when I received my hard drive I suspect that it is not even mine, because I knew for a fact what was wrong with it, and they told me the exact opposite thing was wrong with my hard drive, which made me very suspicious. I am sending my hard drive to a more reputable company, that has an actual location and is not a house to see what is wrong with my hard drive and so that they can confirm it is still my own hard drive, as I took a picture of it before sending it to Micra Data Recovery, the scam artists. Look at this link to see their location, in a residential area, which I am willing to bet a large amount of money that they do not have access to a clean room. So in summary, they took my hard drive, also charged me $50 for shipping and handling, told me that it was mechanically damaged even though I knew it was not so obviously no diagnostic was run on it, and I believe they shipped me back the wrong hard drive or deliberately damaged it mechanically to support their side of the story. Regardless, STAY AWAY FROM MICRA DATA RECOVERY!!!
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Name: ThisDataRecoveryScam
Date: 12/23/2008
Comments:
Wow, where do I start? These people are complete scam artists!!! I had my hard drive fail on me, it had pictures of my dead parents and grand parents on the last vacation trip that we had together. Normally I keep backups, but apparently my backup was never actually getting backed up onto the hard drive I thought was getting backed up. Then my computer crashed, and I had a huge disaster, my life and my photos of my family was on this hard drive, photos that could never be reshot or redone, just completely priceless memories. Anyways, after googling data recovery I found Micra Data Recovery and they were cheaper than most other places I called and promised that the highest my recovery could go to would be $500. So unbeknown to me that these were complete data recovery scammers I sent them my hard drive. As soon as they received it something fishy was going on, because they said that there was an unforeseen problem with my recovery and quoted me a price of almost $2000!!! Obviously I was fed up and said well why do you promise a recovery of $500? And they said something along the lines of my problem WAS ONE OF A KIND WITH HARD DRIVES!! So I asked, how is that possible, how can my hard drive out of the millions of other hard drives have a unique problem that requires data recovery? And the guy said that these things happen! What a complete and utter joke!!! The next question I asked was, well how do you know you can recover it if it is a one of a kind problem with my hard drive? I think this tripped up the guy but he hesitated then said that we know these things! What a joke, I am still waiting for my hard drive, that they charged me $50 for to ship back. Do yourself a favor, if you ever want to recovery any data do not go to these guys because they couldn't recovery something from a working hard drive, much less a broken one.
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