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Customer Reviews for Aero Data Recovery

User Rating: 1.00 / 5


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Website: www.aerodr.com

Phone: (618) 667-7444

Email: support@aerodr.com

Address: 408 U.S. 40

City: Troy

Zip: 62294

State: IL, Illinois

Country: USA


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Name: datareview
Date: 9/1/2009
Comments:
Wish I had seen these reviews earlier. Basically same experience. Mailed my drive ($15), wait a week for them to say they can't do anything for their advertised $279 price but recommend another company, so I just asked them to send it back to me...which they eventually did for $25. 3 week, $40 waste of time. I can really only judge based on my one experience and the loads of reviews, but I doubt they ever recover data for $279. Seems clear they have a preexisting business relationship with the companies they then refer you to at a discount.
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Name: sschlipf
Date: 9/10/2009
Comments:
They offer 7 day turn around. They waited until the end of day 7 to look at it, but then aren't able to do anything in since it involved a head crash and media damage. So I'm sent to the back of the queue for anywhere I want to send it next, including the two places they reccomend. If I send it to Seagate, I'll get charged an additional $500 over Seagate's usual price because someone else has already opened it up. But that is still lower price (if I send it through Staples) than I'll pay through at least one of the vendors Aero suggests. By the time this gets straightened out I will have burned 2 weeks and $500 for sending it to Aero.
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Name: MikeRouschz
Date: 8/11/2008
Comments:
These guys are scam artists. If your hard drive is physically damaged they cannot recover a thing, also they will say they tried but actually did not do one thing to it. Also, when they cannot recover it they charge you the money, then recommend what looks like their other company which is ECO Data Recovery website (www.ecodatarecovery.com) for your data recovery job. So not only do they screw you out of your money here, they will screw you out of your money for data recovery when you go to the other company, so they make double their money. Please do your research before going to ECO Data Recovery, or their sister scammer company Aero Data Recovery, as they are both just basement data recovery outfits.
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