Grillware was recommended to me by another IT professional that I work with when we opened my bad WD My Book external drive. After failing to recover the IDE drive via a USB converter he gave me the Gillware Card. I logged on to their site and followed the "easy" instructions and this week received a call back that they had recovered all my pictures. They sent me the downloaded viewer and I have confirmed all my pictures are in fact their! They were courteous, quick, and eager to please. Everything you want when you have lost something precious. My wife cried when the drive died and she cried even more when I told her that we just had all of our childrens photos (everyone single one) recovered! Thank you Gillware!

5 / 5

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