This company is horrible. Let me start by saying yes my laptop hard drive crashed and I was very worried about the data on there, and realized I needed data recovery, so I googled Data Recovery and came up with ADR Data Recovery as the company that was nearest me. So I brought in my hard drive to their local Virginia Office, which by the way looked like a small jail cell. This should have probably set alarms off in my head, because how can you possibly do data recovery in a room that is 10 feet by 8 feet in size? Anyways, I dropped off my hard drive there and they said they would diagnose it. After about 2 days I got a call that said it would cost about $2700 to perform data recovery on my laptop, which was ridiculous. Desperate to get my data, and they made it seem like they would destroy my laptop drive if I did not agree to this price. So foolishly I agreed, and also agreed to pay them a $500 down payment on my data recovery job. Regardless, after paying them this money they disappeared and I tried to get ahold of them by email and by phone, and heard nothing back from them. This is a small time data recovery outfit trying to act like the big guys. Anyways, after the 4th week I filed a complaint to the BBB and magically got a phone call from my representative. Apparently, without any prior consultation with me they sent my hard drive out to their main data recovery facility in Folsom, CA!? Obviously I brought my hard drive to ADR Data Recovery because I thought that they were a local company, not some turn around data recovery scam based out of California!! Regardless, they were not able to recover my data after about 8 weeks of time being lost, this data recovery company is worthless, and I would suggest staying the hell away from them! They will send your hard drive out to god only knows where to perform the data recovery job, and eventually will waste your time and money, stay away from ADR Data Recovery!!

1 / 5

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