Please be cautious when working with this company. Note that their terms and conditions are NOT available on the website (link is dead) nor provided when initial contract is signed. In all my years in working in the IT industry, I have never seen such a blatan disregard for customers, this data recovery place really does not care about it's clients and is in business for a quick buck. Several discs were sent for recovery. From the start of the project, communication was misleading, difficult, and inaccurate. My team did not receive return calls or updates when requested. We received information that was negated by other operators. We were told discs shipped, when they had not. And the company wasn't able to see anything on our discs even after sending to a specialist in Canada. I have no confidence in this company for honesty nor technical competence. Upon receiving the discs back, thankfully, we purchased components on ebay and were able to download most of our data. My team spent well over 10 working days and $400 (to include freight) waiting for the experts to tell us they couldn't do anything.

1 / 5

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